Terms and Conditions

Check-in/Check-out times

Check-in time is no earlier than 3:00 PM Central Time. Please refer to your confirmation/check in email for electronic key codes. Check-out time is 10 AM. Please note the cleaning crew arrives promptly at 10 AM, so please plan your check out accordingly.

Pets

Unless otherwise specified within the description of a particular unit, PETS ARE NOT PERMITTED on the premises of any rental unit. Pets found on the rental premises are cause of immediate eviction. You will be asked to vacate immediately with no refund of rent or damage deposit.

Reservation Deposit

Reservation Deposit is $500.00.

Deposit is payable via MasterCard, VISA, Discover, American Express, or PayPal at reservation time.

The Reservation Deposit is a portion of your rent and will be applied to your grand total, therefore it will NOT be refunded following your departure.

Multiple Reservation Deposits are required for multiple week reservations.

Full rental payment is due 60 Days before check-in. Payment may be made by Credit cards or PayPal.

Non-Refundable Damage Fee
A $39.00 fee will be charged to each reservation to cover any accidental damages up to $1000.00. Intentional damages or negligence will be handled on a case by case basis and could result in additional charges to the renter. 

Unit assignments 

We reserve the right to change unit assignments. If a change becomes necessary due to the sale of the unit or damaged unit, every attempt will be made to contact you by phone/email with a new confirmation. This seldom happens.

Reservations cancelled/reservations changed

Cancellations for daily and weekly rentals made more than 60 days prior to check in will forfeit $100.00. Cancellations made within 60 days of check in for DAILY / WEEKLY RENTALS will forfeit the full amount of the reservation. *If you are a no-show or do not cancel your reservation, you will be charged the full amount of the reservation*. NO EXCEPTIONS.

CANCELLATION OR EARLY DEPARTURE DUE TO INCLEMENT WEATHER DOES NOT WARRANT ANY REFUND OF RENT OR DEPOSIT. It must be a MANDATORY EVACUATION.

Monthly rental reservations

Reservations for three (3) months or longer will be given priority during the winter season. Cancellation of monthly rental reservations must be made ninety (90) days prior to arrival date. Changes that result in a shortened stay of a monthly rental reservation must be made one hundred twenty (120) days prior to arrival date.

Maximum Occupancy

The maximum number of guests per unit is based on the individual units ability to comfortably and safely accommodate our guests. If maximum occupancy is exceeded, you may be asked to vacate the property and forfeit any rental payments.

Minimum stay requirements

All of our properties require a minimum stay of three (3) nights. Longer stays may be required during peak seasons and holidays. If a reservation is accepted for less than three (3) nights, other charges may accrue. Seven (7) night minimum stays apply during peak season, which includes a mandatory Saturday arrival and Saturday departure.

Linen/maid service

Rates include housekeeping service only upon departure. Linens and bath towels are included and not to be taken from the unit. We suggest you bring beach towels. Guests will need to provide their own paper items and cleaning supplies. An initial set-up of trash liners, toilet paper and facial soap is provided. Extra items needed are the responsibility of the guest. You will be charged for missing or damaged linens.

Age requirements

No rentals will be made to vacationing students or singles under the age of twenty five (25) unless accompanied by a parent or guardian at a ratio of three (3) children to one (1) adult over the age of twenty five (25). Any reservation made under false pretenses will be subject to forfeiture of advance payments of rent and deposit. Further, the party will either not be permitted to check in or will be asked to vacate the unit.

Hurricane policy

No refunds will be given unless a Mandatory Evacuation has been issued for the Gulf Shores/ Orange Beach area. (NO REFUNDS are issued for cancellations or early departures due to inclement weather.)

Furnishings

All rental properties are equipped with central air conditioning and heat, dishwasher, microwave, washer & dryer, and basic cable TV, unless indicated otherwise, Because Pleasure Island Properties are privately owned, decor, style, color schemes and inventories will vary. Furnishings are subject to change without notice. Please do not move any furnishings or kitchen items to another unit.

Décor

Every effort has been made to assure all descriptions are accurate. However, Pleasure Island Properties is not responsible for changes in furnishings, equipment, or printing errors. Rates & Specials are subject to change without notice.

For Sale

If a rental property is for sale, the owner reserves the right to have his property shown to prospective buyers. Every effort will be made to schedule the showing at a convenient time. We will make every effort to schedule the showing at a convenient time. No inconvenience discount is allowed.

Parking

All rental properties prohibit the on-site parking of recreational vehicles, personal watercraft (boats, trailers, jet skis,etc,) and/or restrict the number of motorized vehicles per rental unit. Ask your reservation agent to inform you of a propertys parking regulations prior to making your reservation. There is a TWO (2) VEHICLE MAXIMUM PER UNIT. You will be provided two parking passes upon arrival. Any guest visiting you during your stay will need to check with the guard for a parking pass. Any vehicle not displaying required parking passes will be subject to being towed by the Owners Association, at vehicle owners expense.

General Rules and Departure Instructions

· No damage is to be done to the unit or its content.

· ALL UNITS ARE NON-SMOKING UNITS.

· Charges incurred during your stay must be paid at time of purchase.

· All garbage shall be disposed of before departure.

· All dirty dishes should be cleaned and put away.